Privacy Policy
Effective date: January 2026
Last updated: July 2026
Charmer Aesthetic Center Bangkok (“Charmer Clinic”, “we”, “us”, or “our”) operates the website charmerclinic-international.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us.
1. Who We Are
Charmer Clinic is a licensed medical aesthetic clinic operating in Bangkok, Thailand, with 8 branches. We serve both local and international clients. Our registered business is located in Bangkok, Thailand, and operates under Thai Ministry of Public Health regulations.
Contact: charmerclinic.marketing22@gmail.com
2. Information We Collect
We may collect the following types of information:
- Contact information – name, phone number, email address, or WhatsApp number, when you message us directly or fill out a contact form.
- Health and treatment goals – information you voluntarily share when asking about treatments (e.g., skin concerns, aesthetic goals). We use this only to provide recommendations.
- Usage data – anonymized data about how visitors use our website, collected through analytics tools (see Section 4).
- Cookies – small files stored in your browser to improve your experience (see Section 5).
We do not collect sensitive personal data (such as financial information or national ID numbers) through this website.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide treatment recommendations
- Confirm appointments and provide pre/post-treatment guidance
- Improve our website and services based on usage patterns
- Send follow-up communications if you have requested them
- Comply with applicable Thai laws and regulations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Analytics
We use Google Analytics 4 to understand how visitors interact with our website. This tool collects anonymized data such as pages visited, session duration, and traffic sources. Google Analytics uses cookies and may transfer data to Google’s servers. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
We may also use Google Ads remarketing tags to show relevant ads to previous visitors. These tags collect anonymized browsing data for advertising purposes.
5. Cookies
Our website uses cookies to improve functionality and analyze traffic. Types of cookies we use:
- Essential cookies – required for the website to function (e.g., session cookies). These cannot be disabled.
- Analytics cookies – help us understand how visitors use our site (e.g., Google Analytics). These can be declined via the cookie consent notice.
- Marketing cookies – used for Google Ads remarketing. These can be declined via the cookie consent notice.
When you first visit our website, a cookie consent notice will appear. You can choose to accept or decline non-essential cookies at any time.
6. WhatsApp and Third-Party Messaging
When you contact us via WhatsApp, LINE, or other messaging platforms, those communications are subject to the privacy policies of the respective platforms. We use those platforms solely to respond to your inquiries and coordinate appointments.
7. Data Retention
We retain your personal information only as long as necessary to provide our services or as required by Thai law. If you request deletion of your personal data, we will do so within a reasonable time, except where we are legally required to retain it.
8. Your Rights (PDPA – Thailand)
Under Thailand’s Personal Data Protection Act B.E. 2562 (PDPA), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the relevant Thai authority
To exercise any of these rights, contact us at: charmerclinic.marketing22@gmail.com
9. International Visitors
If you access our website from outside Thailand, please be aware that your information may be processed in Thailand. By using our website and contacting us, you consent to this processing in accordance with this Privacy Policy.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: charmerclinic.marketing22@gmail.com
- WhatsApp: +66 93 241 4969
- Website: charmerclinic-international.com